We offer a return and exchange window of 14 days from the date you receive your item. This means you have between 14 days to request a return or exchange.

Return & Exchange Eligibility

• Condition: To be eligible, your item must be in the same condition as when you received it unworn or unused, with all tags intact and in its original packaging.
• Proof: Please include your receipt or any proof of purchase.

How to Initiate a Return or Exchange

1. Contact Us: Email us at accesoriezz@gmail.com to notify our team about your return or exchange request.
2. Shipping Your Return: If your request is accepted, we will provide you with a return shipping label and detailed instructions.
   Return Address:
   Ward #5, Jaranwala Road, Behind Pakistan Filling Station, Shahkot.
3. Exchanges: The quickest way to exchange an item is to return the current item first. Once approved, you can place a new order for the replacement.

Note: Items sent back without a prior return request will not be accepted.

Damages and Issues

Please inspect your order upon receipt. If you find that the item is defective, or damaged, or if you received the wrong product, contact us immediately so we can resolve the issue promptly.

Exceptions / Non-Returnable Items

Certain items cannot be returned or exchanged, including:

• Custom or personalized products
  
• Sale items and gift cards

If you have any concerns about a specific product, please reach out before placing your order.

Refunds

Once we receive and inspect your return:

• We will notify you regarding the approval of your refund.
• If approved, the refund will be processed to your original payment method.
• Processing Time: Please allow 14 to 30 days for the refund to be fully credited. If more than 30 days have passed since approval, please contact us at accesoriezz@gmail.com or call +92 349 2099 810.